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Participant
February 4, 2024
Question

Reembolso

  • February 4, 2024
  • 3 replies
  • 107 views

Hola nesesito el reembolso y cancelación de una suscripción que no realice 

    This topic has been closed for replies.

    3 replies

    kglad
    Community Expert
    Community Expert
    February 4, 2024

    if you didn't start an adobe trial and suspect fraud, contact your credit card provider.

     

    otherwise, follow the previous post.

     

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    John T Smith
    Community Expert
    Community Expert
    February 4, 2024

    This space is provided by Adobe, but this is not Adobe support
    Sorry, nobody here can help with an account or payment problem
    This is a public forum, you need the link to Adobe support, not other users
    Help Center https://helpx.adobe.com/support.html is a good place to start
    sure to remain signed in with your Adobe ID before accessing the link below
    Do be aware that wait times are sometimes long before an agent responds
    .
    You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
    You MUST also allow 'cookies' in your web browser for the link to work
    This will NOT work if you are using a VPN
    .
    This link will go directly to the chat option
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent in the lower right, without the quote " " marks
    or
    X (aka Twitter) tweet @AdobeCare
    .
    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

    Participant
    February 4, 2024
    Me cobraron algo que no autorize nesesito el reembolso y la cancelación ya
    porfavor