Reembolso

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hice la prueba de 30 dias y pasada la fecha cancelé la prueba pero aun no recibo el reembolso, lo hice dentro del plazo de 14 dias

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Peru BobCorrect answer

Community Expert

Trials are now only 7 days.

What did you subscribe to?

See here:
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
and here:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If you have trouble canceling, please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You can also contact Adobe by X (was Twitter):
https://twitter.com/AdobeCare

kglad

Community Expert

stock is a 30 day trial, but otherwise- be careful and check your account, https://account.adobe.com

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Peru Bob

Correct answer

Community Expert

Trials are now only 7 days.

What did you subscribe to?

See here:
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
and here:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If you have trouble canceling, please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You can also contact Adobe by X (was Twitter):
https://twitter.com/AdobeCare

Translate

C

caza_1649Author

Participant

estoy en tiempos de entrega correctos...
adjunto mail de adobe:

Ignacio Mathias, te damos la bienvenida a la prueba gratuita de Adobe Express.

Cuando termine la versión de prueba gratuita el oct. 27, 2024, se te cobrará la cantidad de Ar$ 5.861,24 (impuestos incluidos) mensualmente . tus suscripción se renovarán automáticamente mensualmente hasta que canceles. Precio sujeto a cambios en el momento de la renovación. Si cancelas antes de que finalice la versión de prueba gratuita, no se te cobrará la cantidad de . Cancela antes de nov. 11, 2024 y obtendrás un reembolso completo . Puedes cancelar en cualquier momento a través de la cuenta de Adobe o Atención al cliente. También aceptas las Condiciones de uso y las Condiciones de suscripción y cancelación.

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kglad

Community Expert

again, stock is a 30 day trial, but otherwise- be careful and check your account, https://account.adobe.com

but you're still may be able to cancel without penalty. follow the post by @Peru Bob

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