A

Anonymous

Answered

REEMBOLSO

24 replies
1546 views
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Tuve un problema, pedi un reembolso y me dijieron que espere varios dias, despues mi reembolso se habia cancelado y tenia que hablarlo con alguien, necesito ayuda.
Ya hable con soporte, pero este me dice que no tengo plan activo (cosa que es verdad) pero no eh recibido el dinero y por lo tanto no puedo solicitar un soporte.

KanikasCorrect answer

Legend

I still haven't received anything yet. I spoke to support recently and the refund was successful. I even received an email saying that I had to wait 5-7 days, and after a few days, I received another email saying that the refund was not made due to bank problems.

Hi there,

I checked your account, the refund is still active at our end and not yet cancelled. It may take a few days to credit. Please allow us sometime.

Thanks

D

D.W.97

Participant

Si te reembolsaron?

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kglad

Community Expert

@D.W.97

each case is different. what occurred to someone else doesn't apply to you.

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kglad

Community Expert

recontact support, and check your account, https://account.adobe.com

you can also check https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html

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A

Anonymous

Tuve un problema, pedi un reembolso y me dijieron que espere varios dias, despues mi reembolso se habia cancelado y tenia que hablarlo con alguien, necesito ayuda.

Translate

A

Anonymous

Ya hable con soporte, pero este me dice que no tengo plan activo (cosa que es verdad) pero no eh recibido el dinero y por lo tanto no puedo solicitar un soporte.

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Peru Bob

Community Expert

You can contact Adobe on X (was Twitter):
https://twitter.com/adobecare

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