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Participant
February 26, 2025
Question

Reembolso

  • February 26, 2025
  • 1 reply
  • 103 views

Descargue la aplicación para descargar un documento. Por error olvidé cancelar la suscripción y me cobraron la de un año,  no necesito mi reembolso ni siquiera voy a usarlo

 

1 reply

Shivangi_Gupta
Community Manager
Community Manager
February 26, 2025

Hi @lady_5005,

We appreciate you reaching out. It is advisable to cancel the membership to disable auto-renewal as mentioned in this article: https://adobe.ly/3QAXPmj

 

In a situation like this, I'd recommend you to speak with our support team and discuss it with them. They'll provide you the best possible solution: https://adobe.ly/4bjeW5N

Let me know if you have any questions. 
^Shivangi

kglad
Community Expert
Community Expert
February 26, 2025

...and type "agent" to bypass the chat bot.