Buenas! esta semana inicie mi cuenta y pague mi plan y luego de unas horas en la plataforma la di de baja pues las versiones de programas que me ofrecen no son compatibles con mi computadora. Al cancelar el plan me notificaron que iban a reembolsarme el importe pero ya ha pasado casi una semana y no he obtenido respuesta.
¿Aproximadamente cuanto tardan en realizar los reembolsos?
Thanks for posting your question about your recent subscription to this public discussion forum, Uvi. I can confirm that you have successfully canceled your plan; I am sorry you did not have access to a device on which you could utilize the membership. In the future, I recommend checking with your educational institution to see if they offer discounted memberships and access to computers and devices capable of running Adobe applications.
Refunds can take up to 14 business days, depending upon the financial institutions involved. You'll need to take no more actions because the subscription has been cancelled. Please see https://adobe.ly/4l3y4cp for more information on the cancellation process, Uvi. ^JW
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