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Participating Frequently
March 29, 2025
Answered

reembolso

  • March 29, 2025
  • 1 reply
  • 642 views

Alguno de ustedes conoce cuándo recibiré mi reembolso una vez que ya he cancelado mi pedido (he de mencionar que lo hice dentro del plazo que adobe menciona, antes de cumplir 14 días)

Correct answer Jeffrey_A_Wright

Fressia, thanks for posting your question about a subscription refund to this public discussion forum. I can confirm that you did cancel your subscription last week. Please see https://adobe.ly/4iOeAXw for more information on the cancellation process. At the latest you should see your refund during the week of April 7th. ^JW

1 reply

kglad
Community Expert
Community Expert
March 29, 2025

what's your account show, https://account.adobe.com

 

it can take up to 14 days

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
March 31, 2025

Fressia, thanks for posting your question about a subscription refund to this public discussion forum. I can confirm that you did cancel your subscription last week. Please see https://adobe.ly/4iOeAXw for more information on the cancellation process. At the latest you should see your refund during the week of April 7th. ^JW

Participating Frequently
May 4, 2025

ese reembolso lo recibí, pero ahora me han cobrado de nuevo, no entiendo el porque si yo cancelé durante la prueba gratuita, todos los meses me cobrarán? y si puede gestionar mi reembolso de este mes por favor para ya eliminar mi cuenta por insastifecha.