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Participant
May 21, 2025
Question

Reembolso

  • May 21, 2025
  • 1 reply
  • 108 views

Como eu consigo o reembolso do tempo de teste que eu fiz, posteriormente com o Adobe Illustrator?

1 reply

kglad
Community Expert
Community Expert
May 21, 2025

what's your trial start date?

what's your plan cancellation date?

Community Manager
May 21, 2025

Hi @enzo_9631,

Thank you for reaching out.

As reviewed, you started a trial plan that transitioned into a month-to-month subscription. Adobe offers a 14-day window after the trial ends during which you can cancel and receive a full refund.

Since the cancellation was initiated after this 14-day period, a refund is not available. However, your service will remain active until the end of your current billing cycle, in accordance with the subscription terms.

For more details, please refer to Adobe's subscription and cancellation policy here:
https://adobe.ly/3H6YhXT

Let us know if you have any further questions or need assistance.

Regards,
^AN