REEMBOLSO

Forum|Forum|8 months ago
June 2, 2025
3 replies
131 views

Buena stardes, estoy buscando la opción de reembolso y en ningun lugar logro conseguirlo, por favor alguien que me ayude? que luego pasan los 14 dias y no me quieren hacer el reembolso, me cobraron 5 veces mas de lo que venia abonando, una total locura

Shivangi_Gupta

Community Manager

Hi @Leonardo_Hernandez7069,

As per your account details, you have CC all apps since 1 year and 26 days. Refund can we requested for the first 14 days only. Have you mistakenly renewed your subscription?

Please share more details.

^Shivangi

kglad

Community Expert

what was your trial start date? (check the email from adobe confirming its start)

what was your cancellation date? (again, check the email confirming cancellation).

John T Smith

Community Expert

If you do not cancel in 14 days from the start of your trial your trial becomes a subscription and you then pay a penalty to cancel before the end of the subscription

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