Reembolso

Forum|Forum|6 months ago
August 4, 2025
1 reply
99 views

Hola, mi plan se renovó el 14 de julio de 2025, pero lo cancelé inmediatamente. Ya aparece como cancelado en mi cuenta. Solicito el reembolso completo, ya que la renovación fue reciente y no he usado el servicio.

Billing

kglad

Community Expert

you need to cancel before renewal. ie, (for others) set a reminder a few days before the plan's scheduled to renew.

for @oscarB838, your plan is probably still useable now and for the next year. test that.

O

oscarB838Author

Participant

Mi plan se renovaba el 16 de julio y lo cancelé el 14 de julio. Desde esa fecha no lo ocupo y justamente en mi perfil de gestión de cuenta aparece cancelado como muestra la imagen.

kglad

Community Expert

no, it renewed on july 14 and appears to have been cancelled after july 14. service will end july 14 2026.

ie, you're paying for and able to use for another year.

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