Reembolso

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Hola, quiero saber como puedo iniciar un reembolso estuve hablando con el asistente virtual pero solo me da vueltas, yo hice la prueba gratuita, la cancele y semanas despues me debitatin la plata igual

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kglad

Community Expert

check your account, https://account.adobe.com

what's it show?

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tomas_9438Author

Participant

Que mi plan esta cancelado, porque yo lo cancele, pero tambien quiero el reembolso

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kglad

Community Expert

then you should have received 2 confirmation emails from adobe. one for the trial subscription start and one for your cancellation.

what the dates of those two emails?

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