Reembolso

Log-in to your Adobe Account and click on Manage Plan: https://account.adobe.com/

Or reach out below to reach Adobe Support.

Adobe Care on Twitter/X: https://x.com/adobecare

Adobe Customer Care on Instagram: https://www.instagram.com/adobecustomercare/

Hope that helps. 

a reminder email is sent about one month before renewal, but it's a good idea to set your own reminder, about 1 week before renewal especially if you want to cancel.

at this point. make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html