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Participant
September 21, 2025
Question

reembolso

  • September 21, 2025
  • 1 reply
  • 65 views

Hola acabo de cancelar la suscripcion de un servicio que me vienen cobrando y no lo queria, quiero mi reembolso porfavor, solo paso 1 dia

1 reply

kglad
Community Expert
Community Expert
September 21, 2025

it takes up to 14 days for refunds to be credited (assuming one's due).

gupta shivangi
Legend
September 22, 2025

Hi Stefania_Soria5669,

Thanks for reaching out. Adobe offers full refund if the subscription is cancelled within first 14 days of subscribing(including trial). I reviewed your account details and found that you have active plans for Adobe Stock and Adobe Creative Cloud Pro since 2 months and 11 days.

Unfortunately, your account is not eligible for refund even if you cancel the plan. Also, I would recommend you to check the subscription terms before proceeding with cancellation. Learn more: https://adobe.ly/4nfphVe

Let me know if you have any questions.


^Shivangi