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Participant
September 21, 2025
Question

reembolso

  • September 21, 2025
  • 1 reply
  • 65 views

Hola acabo de cancelar la suscripcion de un servicio que me vienen cobrando y no lo queria, quiero mi reembolso porfavor, solo paso 1 dia

1 reply

kglad
Community Expert
Community Expert
September 21, 2025

it takes up to 14 days for refunds to be credited (assuming one's due).

Shivangi_Gupta
Community Manager
Community Manager
September 22, 2025

Hi Stefania_Soria5669,

Thanks for reaching out. Adobe offers full refund if the subscription is cancelled within first 14 days of subscribing(including trial). I reviewed your account details and found that you have active plans for Adobe Stock and Adobe Creative Cloud Pro since 2 months and 11 days.

Unfortunately, your account is not eligible for refund even if you cancel the plan. Also, I would recommend you to check the subscription terms before proceeding with cancellation. Learn more: https://adobe.ly/4nfphVe

Let me know if you have any questions.


^Shivangi