Reembolso da renovação automática

Question

Minha assinatura foi renovada automaticamente e eu gostaria de solicitar o reembolso dessa cobrança, pois não pretendia renovar o plano.

Peru Bob · Accepted Answer

See here:https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.htmland here:https://helpx.adobe.com/manage-account/using/cancel-subscription.htmlYou need to have a valid form of payment before you can cancel a subscription and get a refund.https://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.html

kglad · Answer

for others, renewals are automatic. adobe sends an email ~30 days prior to the renewal date with the updated subscription terms. that’s the time to cancel, if you don’t want thatrenewal.

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