Reembolso de assinatura

Hi @wanderson37534516c7rp,

As per your account details, I can see that you proceeded with cancellation. The term will end on May 30, 2024.

Let us know if you have any questions.

Regards,

Shivangi 

you can ask, but failing to cancel puts the burden (to pay) on you.

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.