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Participant
July 15, 2020
Question

Reembolso por cancelación

  • July 15, 2020
  • 1 reply
  • 216 views

Quisiera saber en cuánto tiempo depositan el reembolso por cancelación de plan? Hice la cancelación el día posterior al cobró del plan y en las condiciones de cancelación dicen que en 5 días hábiles me reembolsarian, pero ya pasaron más de siete días y aún no recibo nada, ayuda por favor 

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    1 reply

    Community Expert
    July 15, 2020

    Hello,

    Sorry to hear that you are facing trouble but unfortunately you will not find the help you need at these forums. These are peer to peer forums and no one here has access to your account information. You will have to contact Support for the resolution of your issue. Click on the following link
    https://helpx.adobe.com/contact.html
    Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
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    -Manan

    -Manan