Skip to main content
Participant
March 20, 2024
Question

Reembolso por Error en compra

  • March 20, 2024
  • 3 replies
  • 220 views

buenas tardes solicito ayuda en error de compra del dia 19-03-2024 se realizó una compra de adobe creative cloud pero por error coloque un correo electrónico erróneo y por ende quiero una devolución de dinero

Gracias.

    This topic has been closed for replies.

    3 replies

    kglad
    Community Expert
    Community Expert
    March 20, 2024

    and least important, in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    Jeffrey_A_Wright
    Legend
    March 20, 2024

    Thanks for your question, Jose. Please see https://adobe.ly/3vjmrJk for information on how you can self-cancel your new subscription. You will need to be logged in under the account that you subscribed under. There are no active memberships or subscriptions under the e-mail address you used to post to this public discussion forum. ^JW

    John T Smith
    Community Expert
    Community Expert
    March 20, 2024

    For WRONG EMAIL CREATION go to this link and scroll down
    https://helpx.adobe.com/manage-account/using/create-update-adobe-id.html

     

    This space is provided by Adobe, but this is not Adobe support
    Sorry, nobody here can help with an account or payment problem
    This is a public forum, you need the link to Adobe support, not other users
    Help Center https://helpx.adobe.com/support.html is a good place to start
    sure to remain signed in with your Adobe ID before accessing the link below
    Do be aware that wait times are sometimes long before an agent responds
    .
    You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
    You MUST also allow 'cookies' in your web browser for the link to work
    This will NOT work if you are using a VPN
    .
    This link will go directly to the chat option
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person-Meaning
    type in the word Agent in the lower right, without the quote " " marks
    or
    X (aka Twitter) tweet @AdobeCare
    .
    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click
    for more information about scammers https://tinyurl.com/10791730