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J
Jocannnnn
Participant
October 21, 2023
Answered

Refund 1 month trial Photoshop iPad

  • October 21, 2023
  • 2 replies
  • 141 views

I was already charged for the whole year. I was supposed to be on 1 month trial. I want a refund since I learned that the tools I wanted to use aren't on iPad version.

This topic has been closed for replies.
Correct answer John T Smith

If you purchased from the Apple store you need to contact Apple if you have a problem

2 replies

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
October 21, 2023

If you purchased from the Apple store you need to contact Apple if you have a problem

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 21, 2023

there is no one month trial. there are one week trials.

 

contact adobe support (or ask here) to get more information.  there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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