refund

Question

Hi my credit card was charged a lot of money for a membership and a cancellation of the membership. I would like a full refund as I cancelled.  Thanks,Kayla

Jeffrey_A_Wright · Accepted Answer

Thanks for posting about your subscription commitments, @Kayla Vecera . You can use the steps listed at https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html to cancel your subscription to the AI Assistant. Please see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html for information on the cancellation and refund process.

No action will be taken from this public discussion thread, so please get in touch with us directly if you have any additional questions about specific charges related to your commitment to Adobe, @Kayla Vecera .

Nothinghere · Answer

Why i cancel my plan and i can't get my refund. And also i can't request the refund

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