Refund

Forum|Forum|3 days ago
February 15, 2026
3 replies
3 views

How do you request a refund on Adobe? I do not see any link to request a refund on their website. I cancelled a Adobe Pro subscription before the trial period ends but was still charged several amounts despite not having any active paid subscription.

Correct answer Kanikas

Hi FTF33,

I see that a refund was created yesterday and you will received it in your account within 7-10 business days.

Let us know if there is anything else you are looking for.

Thanks

Kanika Sehgal

Kanikas

Correct answer

Community Manager

Hi FTF33,

I see that a refund was created yesterday and you will received it in your account within 7-10 business days.

Let us know if there is anything else you are looking for.

Thanks

Kanika Sehgal

kglad

Community Expert

ie, refunds are automatic if you qualify.

John T Smith

Community Expert

The Opera browser is not compatible with Adobe - and a refund will take up to 14 days
To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html
-be sure to keep the verification email you will receive when you cancel
Go here and check your account to determine your status https://account.adobe.com
You may only get a refund if you cancel and are charged during the first 14 days of starting a trial
After 14 days the trial becomes a subscription and there is no refund
See https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded