Refund

Question

So, i canceled my subscription before the 7 day trial ended, and now i have a charge of 24,19 euro on my credit card which i didnt need. I cant cancel on the website because it says that the card is not working, but they got my money. Can i please get a refund?

Jeff_A_Wright · Answer

Thank you for posting, ​@XaheMMM!I am sorry you did not find more value in our services. I reviewed the account you used to post, and the self-cancellation request you began was never completed, ​@XaheMMM.Please click onhttps://helpx.adobe.com/contact.html?rghtup=autoOpento speak with a member of our team who can help you end your commitment.I don’t see any records of any previous attempts to reach us, ​@XaheMMM, so please use a different device if you are unable to contact anyone or are redirected to this public discussion forum.

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