Refund

I cancelled my Adobe Acrobat and was looking to where I could request a refund and could not find it anywhere what do I do?

Correct answer ShivangiGupta

Hi @matthew128363 ,

I confirm that a refund has been initiated by Adobe 2 days ago on your account. Please wait for 12-14 days for the refund to process.

Let us know if you have any additional questions.

^Shivangi

Correct answer

Community Manager

Hi @matthew128363 ,

I confirm that a refund has been initiated by Adobe 2 days ago on your account. Please wait for 12-14 days for the refund to process.

Let us know if you have any additional questions.

^Shivangi

Community Expert

If you cancelled within 14 days of downloading the apps, refunds are automatic. Allow 10-15 business days for processing.

After 14 days, no refunds.

Click on Manage Plan for more options.

Nancy O'Shea— Product User & Community Expert

Community Expert

You only get a refund if you cancel during the 14 days of a trial… after 14 days a trial becomes a subscription and there is no refund

Community Expert

@matthew128363

refunds are automatic, if you qualify.:

understanding cancellation fees, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel

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