Refund

Thank you for posting, ​@dtomale.

I am sorry you did not find more value in our services. I am showing that you have not yet completed the steps listed at https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html and that your subscription is still active. This commonly occurs if you end the process during the discussion about any fees or charges that could be applied, ​@dtomale.

Please click on https://helpx.adobe.com/contact.html?rghtup=autoOpen to speak with a member of our team who can guide you through the cancellation and refund process. I don’t see any records of attempts to contact us, so use a different device if you are redirected to this public discussion forum or are unable to chat with anyone.

For more information about the cancellation and refund process, see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html.

Please update this public discussion thread ​@dtomale if you have any additional questions.

and the relevant dates are the trial start date and cancellation date.

meanwhile, check your account ( https://account.adobe.com ) to confirm everything you want cancelled is cancelled.

Hi ​@dtomale refunds are automatic and reflect in the bank statement in around 2 weeks. You can check more details at https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html