Skip to main content
Dcr1
Dcr1
Participant
June 3, 2026
Answered

refund

I canceled my free trial within the 7 days. Today I got billed. How do I get a refund?

 Can’t find a customer service number anywhere!

    Jeff_A_Wright
    Jeff_A_WrightCorrect answer
    Community Manager
    June 3, 2026

    Thank you for posting to this public discussion forum, ​@Dcr1.

     

    I am sorry you did not find more value in our offerings. I can confirm that both of your subscriptions were canceled today. Any refunds issued will take up to 14 days.

     

    For more information, please see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html.

     

    Please update this public discussion thread if you have any questions, ​@Dcr1.

    View reply

    2 replies

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    June 3, 2026

    Thank you for posting to this public discussion forum, ​@Dcr1.

     

    I am sorry you did not find more value in our offerings. I can confirm that both of your subscriptions were canceled today. Any refunds issued will take up to 14 days.

     

    For more information, please see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html.

     

    Please update this public discussion thread if you have any questions, ​@Dcr1.

    Translate
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 3, 2026

    check your account, https://account.adobe.com

     

    any subscriptions?

    Translate
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices