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TJT_25
TJT_25
Participant
June 11, 2026
Answered

Refund

  • June 11, 2026
  • 2 replies
  • 35 views

I cancelled my free trial within the 7 days and was charged thereafter for subscriptions. I want a refund 

 

    Correct answer ShivangiGupta

    Hi @TJT_25,

    I confirm that a refund has been initiated by Adobe after you cancelled your subscription. It usually take 12-14 days for the refund to process.

    Let me know if you have any additional questions.


    ^Shivangi

    2 replies

    Angelo+Leonelli
    Angelo+Leonelli
    Participant
    June 12, 2026

    Me pasa exactamente lo mismo active la prueba y la cancele creo que al otro día y pasado unos días me cobraron tengo el correo del día que cancele necesito ayuda. 

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 12, 2026

    ​@Angelo+Leonelli 

     

    please don’t post duplicate messages.  (and as already stated, check your account, https://account.adobe.com)

    ShivangiGupta
    Community Manager
    ShivangiGuptaCommunity ManagerCorrect answer
    Community Manager
    June 11, 2026

    Hi @TJT_25,

    I confirm that a refund has been initiated by Adobe after you cancelled your subscription. It usually take 12-14 days for the refund to process.

    Let me know if you have any additional questions.


    ^Shivangi

    ^Shivangi
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