Refund

​@Stellar_care98A1, thank you for posting to this public discussion forum.

I am sorry you did not find more value in our services.

Please click on https://helpx.adobe.com/contact.html?rghtup=autoOpen to speak with a member of our team who can help you manage your commitment, ​@Stellar_care98A1. I don’t show any records of any previous attempts to reach us, so use a different device to contact us.

If an organization manages the device or network you are using, then you will need their help to reach us.

For more information on the cancellation and refund process, see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html#annual-paid-monthly.

Please update this public discussion if you have any additional questions, ​@Stellar_care98A1.

Hi ​@Stellar_care98A1 you need to cancel the subscription first. Refunds are applicable only when the cancellation is done within the first 14 days of subscription. Since you seem to have already been charged twice, I don’t think you qualify for refund. Contact Adobe Support to discuss your options.