Refund

Question

I got the free trial and I canceled when I realized it wont do what I need it to, now I get charged and find out you automatically put me in another membership? Wtf. I want my refund this is bullshit

ShivangiGupta · Accepted Answer

Hi there,I confirm both of your subscriptions are cancelled and Adobe has initiated a refund to your account today. Please wait for 12-14 days for the refund to get processed.^ShivangiP.S. Please refrain from using profanity. This is a professional forum.

Manan Joshi · Answer

And if you happen to have a subscription you need to cancel it within the stipulated time to get eligible for a refund. Check out the following articles for more details

https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

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