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Participant
July 10, 2026
Question

refund

  • July 10, 2026
  • 2 replies
  • 9 views

I canceled my Adobe subscription within 14 days of purchase, but I haven't received any confirmation about my refund. Could you please check my refund status and let me know when I can expect the refund? Thank you.

    2 replies

    Jeff_A_Wright
    Community Manager
    Community Manager
    July 10, 2026

    Thank you for posting, ​@Darren.

     

    I am sorry that you did not find more value in our services and I appreciate your request to have your money refunded.

     

    As per the helpful suggestion offered by ​@kglad I can confirm that any refunds issued are automatic and occur within 14 days. Please see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html for more information about the cancellation and refund process.

     

    Please update this public discussion thread if you have any additional questions, ​@Darren.

    kglad
    Community Expert
    Community Expert
    July 10, 2026

    refunds are automatic and take up to 14 days to complete.