Refund

Question

I did not realize I was being billed after the trial period I would like to request a refund

kglad · Accepted Answer

you needed to cancel your subscription during the trial period.

understanding cancellation

Nancy OShea · Answer

That’s what payment cards are typically used for. Making payments.

If you cancelled your annual plan within the 14 day grace period, a refund is automatically sent within 12-14 days.

Cancellations received after 14 days receive no refund.

Log-in below.

Click Manage Plan for more options.

See below for Subscription & Cancellation Terms:

Hope that helps.

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