Refund

Question

Today was the last 7th day of free trial and I’ve been charge for subscription, so I have cancelled the subscription and wondering if I get full refund as this is too expensive for me

John T Smith · Accepted Answer

This is a public forum, not Adobe support... other users can't see your account to help
This is how you contact support
https://helpx.adobe.com/contact.html?rghtup=autoOpen

- and enter AGENT in the box asking How can we help you?

Nancy OShea · Answer

Cancellations within 14 days of download receive an automatic refund. It will appear on your payment card in 10-14 days.
Cancellations after 14 days, receive no refund.

Log in below:

https://account.adobe.com/plans

Click Manage Plans for more options.

Also, check your email for confirmation that you cancelled. It might have landed in your spam folder.

Hope that helps.

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