Answered
Refund
Had gotten adobe for school but since graduating I don’t need. Noticed they billed me after I forgot to cancel it in time. I canceled it within the 14 days. Will I get refunded?
kgladCorrect answer
Community Expert
Sep 17, 2026 3:09 PM UTC
unfortunately, you don’t qualify for a refund because that was a renewal, not an initial trial.
renewals should be canceled when adobe sends the reminder email (~30 days prior to renewal).
you can see more here, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel
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