Skip to main content
Participant
Sep 21, 2026 12:57 AM UTC
Answered

Refund

Hello I had the adobe pro subscription for 5 months and didn’t realise it was taking so much money from my account. I used it for 1 day 5 months ago haven’t used it since, is there a way I can get a refund? I am a struggling student and could really use the money for food

    John T Smith
    John T SmithCorrect answer
    Community Expert
    Sep 21, 2026 1:53 PM UTC

    Only you may cancel a subscription
    -To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    -be sure to keep the verification email you will receive when you cancel

    3 replies

    Peru Bob
    Community Expert
    Community Expert
    Sep 21, 2026 2:08 PM UTC

    You can try contacting Adobe Customer Support, but it’s unlikely that a refund would be issued.
    You should be more careful about keeping track of your finances in the future.
    Make sure to read all contracts and understand the terms before signing or clicking.

    Translate
    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    Sep 21, 2026 1:53 PM UTC

    Only you may cancel a subscription
    -To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    -be sure to keep the verification email you will receive when you cancel

    Translate
    kglad
    Community Expert
    Community Expert
    Sep 21, 2026 2:07 AM UTC

    you’re far from qualifying for a refund.

     

    did you already cancel your student subscription?

    Translate