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Participant
October 1, 2026
Open for Voting

REFUND!!!!!!!!!!

  • October 1, 2026
  • 3 replies
  • 25 views

Issue me a refund immediately! I am so sick of Adobe Acrobat you guys are such a rip off. You already ripped me off for a monthly Prescription that I did not sign up for and now you’re trying to rip me off for a weekly subscription.
Something literally needs to be done about you guys. It is so unfair and such bad practice for you guys to rip people off constantly and then make it impossible to speak to anybody about the situation!!!

3 replies

kglad
Community Expert
Community Expert
October 1, 2026

you have to cancel your subscription within the trial period to qualify for a refund.

John T Smith
Community Expert
Community Expert
October 1, 2026

Log in and go here to check your account to determine your status https://account.adobe.com

Only you may cancel a subscription
-To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

-be sure to keep the verification email you will receive when you cancel

 

John T Smith
Community Expert
Community Expert
October 1, 2026

This is the USING THE COMMUNITY forum... this is where the forum is discussed
This is not where you ask program or account questions
Moving a message to the correct forum is not working for volunteer Moderators
Start here https://community.adobe.com/community to find the correct forum for your question
Make a small change in your question title so you don't receive a forum error

Or just go to Account, Payment & Plan https://community.adobe.com/account-payment-plan-4

 

This is a public forum, not Adobe support... other users can't see your account to help
This is the correct way to contact support
https://helpx.adobe.com/contact.html?rghtup=autoOpen

- and enter AGENT in the box asking How can we help you?