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Participant
October 3, 2026
Answered

refund

I did not realize that my free trial had ended today Oct 3th and was converted into a paid subscription today. I noticed the Google pay charge today. For information, I subscribed the plan on Sep 26th, and just cancelled the whole plan today on Oct 3th. 

I cancelled my plan through Google Play Store app.

 

I wanted to refund.... Can I get refund???

Order no.    GPA.3313-6244-1907-13045

 

 

AkanshaAshra
AkanshaAshraCorrect answer
Community Manager
October 22, 2026

Hi Mystical_fantasy8a80

Thank you for posting in the community.

As your subscription was purchased through Google Play, subscription billing and refund requests are handled by Google. Since you’ve already canceled the subscription, you can review the information here: Cancel a Google Play subscription.

For questions regarding the charge or refund eligibility, please contact Google Play Support directly.

Let us know if you need any further assistance.

^Akansha

4 replies

AkanshaAshra
Community Manager
AkanshaAshraCommunity ManagerCorrect answer
Community Manager
October 22, 2026

Hi Mystical_fantasy8a80

Thank you for posting in the community.

As your subscription was purchased through Google Play, subscription billing and refund requests are handled by Google. Since you’ve already canceled the subscription, you can review the information here: Cancel a Google Play subscription.

For questions regarding the charge or refund eligibility, please contact Google Play Support directly.

Let us know if you need any further assistance.

^Akansha

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kglad
Community Expert
Community Expert
October 3, 2026

it’s up to the google play store.

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Participant
October 3, 2026

I didn't understand your reply.. exactly what you say

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Peru Bob
Community Expert
Community Expert
October 3, 2026

​@Mystical_fantasy8a80 

The Google Play Store is the vendor from which you purchased it, so they are responsible for issuing a refund if it meets their requirements.

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