Refund

Question

Hi, I have been using photography plan for like a month and last month I bought Lacie's hard disk and it has all apps free code in it so I redeemed that. My code will expired on 12 october 2019 and I'm gonna go back to using my photography plan without of thinking of it will continue my all apps plan. And all of the sudden Adobe charged my credit card for $52.99 my question is can I get a refund?

ProDesignTools · Answer

Hi Nine,

See this Adobe page for help in cancelling or changing your subscription online:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If you believe you are owed a refund based on the terms linked from that page, and the refund isn't processed automatically, then try contacting Adobe Customer Care directly:

https://helpx.adobe.com/contact.html

Hope that helps.

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