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Eszter284696520zbk
Participant
February 18, 2023
Answered

Refund

hello! I forgot to cancel my free trial and just got charged for a whole year membership. 

Is there a chance to get a refund if I cancel my subscription?

 

thanks!!

      This topic is closed to new replies. Start a new post to keep the conversation going.
      Peru Bob
      Peru BobCorrect answer
      Community Expert
      February 18, 2023

      Maybe.

      Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
      https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
      Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

      You may also be able to contact Adobe by phone:
      https://helpx.adobe.com/contact/phone.html

      or Twitter:
      https://twitter.com/AdobeCare

      View reply

      5 replies

      ABUL29808858r7y4
      Participant
      May 9, 2023

      I did not found the software worth for me 

       

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      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      May 9, 2023

      @ABUL29808858r7y4 

       

      do you have a question?

      Translate
      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      February 18, 2023

      you'll need to plead your case to adobe support. follow one of  @Peru Bob's suggestions.

       

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

       

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

       

      <moved from using the community>

      Translate
      Peru Bob
      Community Expert
      Peru BobCommunity ExpertCorrect answer
      Community Expert
      February 18, 2023

      Maybe.

      Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
      https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
      Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

      You may also be able to contact Adobe by phone:
      https://helpx.adobe.com/contact/phone.html

      or Twitter:
      https://twitter.com/AdobeCare

      Translate
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