Refund

Hi Amber,

We would have loved if you'd have made a choice to continue your subscription. However, we respect your decision.

Please check out this article to know about the refund timelines for Adobe products: Return or exchange a non-subscription product

Let us know if you have any other questions.

Regards,

Shivangi

A refund can take 7-10 business days.

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or Twitter:
https://twitter.com/AdobeCare