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Participant
November 12, 2019
Question

Refund

  • November 12, 2019
  • 2 replies
  • 294 views

Hello, i have purchased adobe student teacher on the 7 of this month, but then a day or 2 later i decided to change it to the photography plan, but i have never received the refund of the difference between the two plans, it was under 14 days of purchase. I called customer service and they said that they have send it, but i haven't received anything. Can someone help me with this please. Thank you

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2 replies

Nancy OShea
Community Expert
Community Expert
November 12, 2019

 It has been only a few days.  I would wait a month to see a credit appear on my statement.

Nancy O'Shea— Product User & Community Expert
Community Expert
November 12, 2019

This is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems. Please click the link below to contact Adobe staff to help.

 

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https://helpx.adobe.com/contact/support.html

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI