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Alison3400449155fo
Participant
December 2, 2023
Question

Refund

  • December 2, 2023
  • 1 reply
  • 83 views

I didn't realize I was still subscribed to Adobe, but I have not used it at all and found that I didn't need it. I got charged a few days ago and have just cancelled it. Can I please get a refund? 

 

Thanks,

 

  • Alison 
    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 2, 2023

    there are 2 ways to contact adobe; chat and twitter (now x):

    chat:
    use a browser that allows popups and cookies
    and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    twitter/x:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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