Refund

Forum|Forum|1 year ago
December 4, 2024
3 replies
181 views

Adobe customer service is shocking!! I have been trying since the 20/11 to get the remaining £170 refunded to me after I ended up with four accounts. I have been told 4 times the refund has been initiated but no refund. I doubt very much I will ever get the refund, I am absolutely shocked that this has happened. I have been subscribing for a number of years but I doubt very much I will subscribe again.

This topic has been closed for replies.

gupta shivangi

Legend

Hello there,

We appreciate you reaching out. I can see that you have an active subscription for Adobe Creative Cloud all apps.

Did you receive any call or email from the Adobe support regarding the refund?

Let us know.
^SG

D

defaulte0pv0coh4fz1Author

Participant

This is the support case number, I would appreciate a speedy refund given that it has been 3 weeks and numerous hours on chat. Your Adobe Case ADB-37320685-X8M2

John T Smith

Community Expert

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the Account forum

Jeffrey_A_Wright

Legend

Default, I am sorry for any problems you have encountered managing your memberships. I don't see an active support case under the account you used to post to this public discussion forum. If you still need help with an outstanding refund, please click on https://adobe.ly/4gfmQy6 to begin a new support case.

Please also bookmark https://adobe.ly/3CYJBYN for information on how to review and update your recent support cases.

For future viewers of this discussion, see https://adobe.ly/4gioQWy for information on how to request a refund on a purchased product. If you have a membership or subscription, then see https://adobe.ly/41leFMu for more details about the cancellation and refund process.^JW

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