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Participant
January 25, 2025
Question

Refund

  • January 25, 2025
  • 2 replies
  • 143 views

I need a refund for my subscription -- I believe I cancelled within the first 14 days of purchase and am not sure how to go about getting a refund as I do not use the service. 

2 replies

gupta shivangi
Legend
January 28, 2025

Hi Kylie,

We appreciate you reaching out. I checked and found that you canceled your subscription within 14 days hence you are eligible for refund.

Please start a private chat with our support team here: https://adobe.ly/3WEeAk1

 

They'll initiate a refund for you which should be credited to your bank account within 5-7 business days.

Let us know if you have any questions for us.
^Shivangi

kglad
Community Expert
Community Expert
January 28, 2025

... and to bypass the bot, type "agent"

kglad
Community Expert
Community Expert
January 25, 2025

check your account to see, https://account.adobe.com