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A
aman_0903
Participant
February 13, 2025
Question

Refund

  • February 13, 2025
  • 1 reply
  • 261 views

Let's say I purchased Adobe Acrobat Pro with 7-Days free Trials on 7th of February 2025 and I want to cancel it today on date 13th of February 2025. So my question is, will I get a complete refund?

1 reply

Karl Heinz Kremer
Community Expert
Karl Heinz KremerCommunity Expert
Community Expert
February 13, 2025

You need to take this up with Adobe's support. Most people you find here are users of Adobe's products, just like you, and we don't have any more insight into Adobe's policies than you do. I would cancel it today, and if you do not get a refund, I would get in touch with Adobe to see how they might explain the situation. 

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
March 10, 2025

Aman, I am sorry you did not find value in your Acrobat subscription. You won't be able to complete the cancellation process until you have updated the payment information associated with your account. Please see https://adobe.ly/3FbJB8T for information on how to add an active payment method to your account. Once a valid method of payment has been added, you can then complete the steps at https://adobe.ly/3FjLTmu to cancel your active subscription. For more information on any fees that will be applied, see https://adobe.ly/3XGGUm9. ^JW

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