Refund

Forum|Forum|1 year ago
March 29, 2025
3 replies
198 views

I canceled the subscription. Please give me a refund.

Nancy OShea

Community Expert

If you cancelled within 14 days of downloading, you should receive an automatic refund.

Banks usually take 10-15 business days to process credits.

If you cancelled after 14 days, you're not eligible for a refund. And an early termination fee may apply.

Nancy O'Shea— Product User & Community Expert

Jeffrey_A_Wright

Legend

Divine_Smile, what Adobe subscription or service are you trying to cancel? I show no active plans or recent purchases under the account you used to post to this public discussion forum. You can find information on how to cancel most subscriptions at https://adobe.ly/42oR5ys, but you will need to be logged in under the account that was used to make the purchase. ^JW

John T Smith

Community Expert

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the Account forum

kglad

Community Expert

what's your account show, https://account.adobe.com

for start date and cancel date?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded