Refund

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I was signed for a subscription that I didn't want. I reached out to you guys last week and the Samsung app people to cancel it. Then today I get charged 69.99. I have no idea where to go or how to speak to a real person to get a refund

Peru Bob

Community Expert

You will need to contact the Galaxy Store.

Click on the Customer Support link in your screenshot.

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Jeffrey_A_Wright

Legend

Daring, thanks for posting about your managing your subscription to this public discussion forum. I can confirm your subscription is managed by Samsung. Please see https://adobe.ly/4jcsvGD for more information on how to cancel your active subscription. ^JW

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kglad

Community Expert

what's your account show, https://account.adobe.com

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D

daring_epicness2816Author

Participant

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kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

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