refund

Forum|Forum|8 months ago
June 5, 2025
1 reply
236 views

Hello, my 1 TB Lightroom subscription has been canceled. I've been waiting for a refund for a week. In the chat, every employee tells me something different: that the refund has already been processed, or another says it hasn't been processed yet because there was an error. There's no refund visible in my account. Can anyone tell me what I should do?

kglad

Community Expert

you can't work-around adobe support. and 1 week is the minimum expected time to wait. ie, be more patient or you'll waste a lot of time.

E

Enchanting_Cosmos2997Author

Participant

Still haven't received a refund.

Shivangi_Gupta

Community Manager

Hi there,

We are sorry for the wait. I checked and found that the refund has been initiated on June 10, 2025. It usually take minimum 5-7 working days for refund to process.

Let us know if you have any additional questions.

^Shivangi

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded