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Participant
July 10, 2025
Question

Refund

  • July 10, 2025
  • 2 replies
  • 106 views

I purchased again the suite Adobe by mistaken and I canceled my plan just today and I need a refund. Please help 

    2 replies

    kglad
    Community Expert
    Community Expert
    July 10, 2025

    refunds are automatic if you cancelled in time.

     

    check your account, https://account.adobe.com

    what's it show?

    Shivangi_Gupta
    Community Manager
    Community Manager
    July 11, 2025

    Hi there,

    Thanks for reaching out. As per your account details, the plan was cancelled after 2 months of usage. The refund can only be issued if the cancellation is done within 14 days.

    Let us know if you have any additional questions.


    ^Shivangi

    kglad
    Community Expert
    Community Expert
    July 10, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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