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Participant
November 18, 2025
Question

REFUND

  • November 18, 2025
  • 2 replies
  • 17 views

Hi, I just found out that im still being charge even my plan was cancelled 3 months ago, I want a refund and no one assisting me.

2 replies

kglad
Community Expert
Community Expert
November 18, 2025

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?

creative explorer
Community Expert
Community Expert
November 18, 2025

@jordan_123 If you purchased from Adobe, you have to cancel your subscription. If you purchased elsewhere, contact the third-party directly. https://helpx.adobe.com/ca/manage-account/using/cancel-subscription.html

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