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Question

Refund

Forum|Forum|5 years ago
September 8, 2020
2 replies
248 views

I canceled my subscription today and those guys charged me 92 euros. This value refers to all the 6 months, but i don't want to use this no more. They say it is in the contract but they do not show me what i have agreed on yhe subscription. Does anyone know how to get this money back?

General troubleshooting

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Community Expert

Community Expert

Pertinent information in the subscription terms that are linked to from the order page.

Community Expert

Community Expert

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html
-LOTS of screen pics of the terms https://community.adobe.com/t5/Get-Started/Creative-Cloud-One-Years-Subcription-help/td-p/10379854 in reply #4
-Purchasing FAQ https://community.adobe.com/t5/Get-Started/Purchasing-FAQ-How-do-I-purchase-a-Creative-Cloud-membership/td-p/7431151