Refund after Cancellation of ongoing plan

Forum|Forum|1 day ago
February 24, 2026
4 replies
21 views

I have been subscribed to the adobe creative cloud for 1 year now and was recently billed to pay for it again. I immediately cancelled the subscription as people have said that if you cancel within 14 days of the payment you are refunded, but nothing has come back. please help.

cancel subscription

Ayankhan

Participant

Please my payment refund for 480INR rupees

kglad

Community Expert

@Ayankhan

if you qualify. refunds are automatic if you qualify. they take up to 14 days. meanwhile, check your account to confirm it shows what you expect, https://account.adobe.com

Jeffrey_A_Wright

Community Manager

@JBediting did you cancel a subscription under a different account? You successfully canceled the subscription you started in mid-February, and your cancellation request from yesterday was processed.

As you stated, any refunds issued will take up to 14 days from when you requested to cancel your commitment. Please see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html#annual-paid-monthly for more information on the cancellation and refund process.

kglad

Community Expert

the 14 day cancellation period is for your initial trial, not your renewal. ie, to cancel a renewal, you must cancel before the renewal date.

M

Manan Joshi

Community Expert

The refund reflects in the bank in around 2 weeks. Just make sure that you got a confirmation email that the cancellation was successful so that you can follow up with Adobe support if the refund is not credited to you within this period.

-Manan

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