Question

Refund cancelled subscription

Cancelled my subscription and payment still went out. How do I get my money back?

Legend

I’m here to help. I’m reviewing your account details—please stand by.

^Shivangi

Community Expert

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?

I cancelled my subscription and my money got taken out of my account how do I get it refunded asap.

Legend

Thanks for waiting. Based on your account details, you have an active annual plan for Adobe Express (mobile).

Please cancel your plan by following the steps in this article:
https://adobe.ly/49lKZRF

Once cancelled, an automatic refund will be processed by Adobe within 12–14 days.

I hope it helps.

^Shivangi

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