Refund- customer service email

Hello, I've gone through all of the links and there are no options to request a refund. None of the docs that I converted to a pdf were usable. I had to use a different app for my docs. I only paid for Adobe through the app for this purpose. Is there anyone I can speak to directly to make this request? Thank you!

don't attach images in the adobe forums. copy and paste them into your post.

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

after cancelling, double check your account shows what you expect, https://account.adobe.com

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

You can learn more about how to stop your subscription, and if need be, get an adjustment through this link:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Hope this helps,

Randy